This Refund and Returns Policy governs the purchase of digital content and layout modules from vividvectorpro, a website operated by AEON STUDIO. By completing a purchase on our website, you agree to the terms outlined below.

1. Digital Content And Waiver Of Withdrawal

Under European Union and French consumer regulations, the standard 14-day right of withdrawal (cooling-off period) does not apply to the supply of digital content which is not supplied on a tangible medium.

Crucial Notice: By purchasing our digital layout modules or visual assets, you provide your express prior consent for the immediate performance of the contract. You acknowledge and agree that once the delivery of the digital content has commenced (via download link or email access), you waive your 14-day right of withdrawal and are no longer eligible for a refund.

2. One-time Purchase Terms

All transactions on www.vividvectorpro.com are structured as one-time purchases for specific digital modules or materials. We do not operate a recurring subscription model. Each acquisition is final once the content is accessed or delivered to the customer’s provided electronic address.

3. Eligibility And Age Restrictions

Our website and services are intended exclusively for individuals who are at least 18 years of age. By using this website and making a purchase, you represent and warrant that you meet this age requirement. AEON STUDIO reserves the right to refuse service or cancel transactions if it is discovered that a purchase was made by a minor without legal authorisation.

4. Payment Methods

We accept the following payment methods for all transactions:

  • Visa
  • Mastercard
  • American Express

All transactions are processed in a professional manner, following standard industry protocols to maintain the integrity of your payment information.

5. Refund Conditions

Due to the intangible nature of our products, refunds are only considered under the following exceptional circumstances:

  • Non-Delivery: If you do not receive the download link or access to the digital materials within 24 hours of a confirmed purchase, please contact us. If we are unable to rectify the delivery, a refund may be issued.
  • Duplicate Purchase: If you accidentally purchase the exact same module twice in a single transaction or within a 24-hour window, we may refund the duplicate payment upon verification.

Refund requests must be submitted within 7 days of the transaction date. Decisions regarding refunds are made at the sole discretion of AEON STUDIO.

6. Geographic Limitations

Our services and products are exclusively marketed and sold to customers located within the European Economic Area (EEA). We do not facilitate transactions for customers outside of this defined region.

7. Contact Information

For any enquiries regarding your purchase or this policy, please contact our administrative office:

Company Name: AEON STUDIO
Brand Name: vividvectorpro
Registration Number (SIRET): FR81953978145 953 978 145
Registered Address: 24 Rue Franklin, 92600 Asnières-sur-Seine, France
Email: materials@vividvectorpro.com
Telephone: +33 141064318